My very first and previous time and energy to fly with American Airways: I'm a larger lady And that i paid out additional for seats on two of my flights so that I wouldn't become a burden to other travellers. Why I don’t know there was very little various about them. My final flight to my place was cancelled and I didn't discover until eventually I used to be on my strategy to the gate. They made an effort to rout me to another airport with small familiarity with another airport. After a four hour delay I arrived at my spot.
Remember to tell me how this can be fixed. I do enter the correct precheck amount to the reservation sort and the customer service agent has also Look at it. This doesn't use excellent relations that has a buyer who flies 8 to ten times a year.
I have experimented with calling and was on for 15 minutes simply to be hung up on. I've sent 2 emails without having reply… I love your airline but making an attempt to have a alter created so we don't reduce each of the The cash we put in on our flight since we aren’t ready to really make it since my fiancés grandmother handed away and we have to be below and might’t leave right now With all the funeral arising for the duration of our scheduled trip. I have not been ready to get any place and remaining that i'm a Journey Agent, I realize that for circumstances like this, Despite having non-refundable tickets, the Airways can give a credit for partial or could even give credit for the entire amount of money to be used on foreseeable future travel.
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Stranded in San Diego, CA. Attempted to connect with purchaser relations amount, but web page lists the exact same amount as cargo amount. Is this to stay away from phone phone calls. Waited in excess of two several hours to get a return phone from reservations.
I also prefer to touch upon the excellent service AA delivers into the handicapped. I'm eighty four several years previous and now need wheelchair guidance to obtain all around during the airports. I was shocked and delighted on the help I been given, and also with the attitudes from the people that assisted me Along with the wheelchair aid, in addition to the motorists in the handicap carts in Charlotte airport. They have been all so helpful and very pleasant in addition.
I obtain it terrible to get my baggage go missing in Miami on the two leaving and returning flights. I hope to be contacted right away on how we are able to arrive at an arrangement concerning this. I might be doing a follow up.
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My spouse and i had a flight leaving Richmond Virginia that has a last spot of Seattle Washington. We're acquainted with flying and experienced flown other Airways earlier that 7 days gonna and from numerous destinations. We experienced all our facts and went to utilize the American Airlines kiosk to print our boarding passes. why not try this out The kiosk didnt question if those who are traveling are armed service staff so we commenced about and waited in line to talk to some representative on the counter. After we ended up up with the counter we informed a Woman powering the counter that my partner is inside the military services and we had two baggage to check in. Thats once we have been knowledgeable that our luggage where by over body weight and it would be 250$ more. We requested to the Woman to point out us in which the bundle pricing is penned. She was not able to provide that data and went on to inform us we could glance it up ourselves. My spouse who is enlisted in the U.S. Coast Guard has never experienced to pay additional or any volume for baggage, on orders or personal. My partner gave her the 250$ and that is once the agent we ended up Talking with soon became extremely rude and threatened to terminate our overall flight.
I've experimented with reserving flights from Charlotte ,NC to Tobago. I am not able to guide these flight on yours or US Airs Web-sites,nevertheless I'm able to book them on Expedia and Travelocity. I didn’t need to ebook these with a next party.
The entire reverse is your staff Liibide (sorry I didn’t get the spelling of his name). I wait to contact him a Client Service Rep. He did help me with some difficulties I had on my outgoing flight but in essence was of no help in anyway with my return flight.
We acquired spherical trip connecting flights by Charlotte from Boston to Aruba for eleven/28/2015. We paid out Furthermore for the “added area†seating. No where ended up we knowledgeable that these “more home†seats didn't give a reclining choice. When we arrived in Charlotte, we boarded flight 874 only to b instructed from the Captain that he required to do some “program routine maintenance†that would take a “few minutes†right before we left, due to the fact he “wouldn't have the ability to go away Aruba in time†if he waited to possess it performed accomplished there.
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